Wi-Fi hotspots in Australia, NZ and the Cook IslandsOver 0 locations. Over 24.8 million connections. Easy. Cheap. Reliable.
Some common inquiries we receive are listed below. You may be able to solve your query fastest by viewing the information here.
- If you purchased an access code online but have lost the code you should be able to retrieve the code here
- If you are having trouble sending email please read the information here
- If you forgot your password you will need to reset it here
- You can create a free user account here
- Information on how the Zenbu system works is available here
- You can order a Zenbu hotspot system here
- Answers to most other questions we are commonly asked are available here
You can currently contact us as follows. Note that different contact options are available at different times.
- email info@zenbu.net.au
- phone (02) 8188 2736
[ Phone hours 8am-3:00pm EST Monday-Friday * ]
* If possible, please call during our above phone hours. We assign these hours for taking calls. However, even outside of these hours we regularly check voice mail and if you leave a message we will always call you back as soon as possible.
Zenbu prefers email. You should always receive a reply to your email within 24 hours.
You can send us an email using the form below.
Note: If the skype button above doesn't work for you, please call 'ZenbuNetworks' in your Skype software. We will not receive any text messages sent to our Skype account only voice calls.